Legal
Privacy Policy
How personal information is handled when you use this website or contact NMCTech.
1. Scope
This Privacy Policy explains how NMCTech (the technology and product ecosystem from NoeticMinds) handles personal information collected through the nmctech.cloud website and related enquiry or payment flows described here.
Separate product environments (for example customer tenants inside ClubPass, SalesSutra or other products) may process additional business data under the commercial arrangement and any product-specific notices for that service. This policy does not claim to cover every processing activity inside every deployed product instance.
2. Information we may collect
2.1 Information you provide
When you submit an enquiry or similar form, we may collect:
- Name
- Work email address
- Organisation name
- Product or topic of interest
- Message content and other details you choose to share
2.2 Payment-related information
If you pay online, payment is typically processed by a payment provider such as Razorpay. Card numbers and sensitive payment credentials are collected by the payment provider on its checkout. We may receive payment confirmation details such as payment status, amount, order or payment reference and basic billing identifiers needed for records — not full card numbers from Razorpay's hosted checkout, where that model is used.
2.3 Technical information
Servers and hosting providers may automatically receive standard technical data such as IP address, browser type, device information, date/time and pages requested. We do not claim use of specific analytics or advertising cookies on this site unless they are later added and disclosed.
3. How we use information
We use personal information to:
- Respond to enquiries and discuss product or custom software requirements
- Provide quotes, onboarding and support where you engage with us
- Process orders and payments when you purchase
- Maintain business and tax records as required
- Improve website reliability and security
- Comply with legal obligations
We do not sell personal information.
4. Sharing of information
We may share information with:
- Service providers who help operate the website, email, hosting or payments (for example Razorpay for online payments)
- Professional advisers where needed
- Authorities when required by law
Third parties process information under their own policies where they act as independent controllers (for example payment gateways). Review the provider's privacy policy for payment data handling.
5. Retention
Enquiry and customer records are kept as long as needed for the purpose collected, for ongoing commercial relationships, and for legal, accounting or dispute purposes. Exact retention periods may vary by record type.
6. Security
We take reasonable technical and organisational steps to protect personal information. No method of transmission or storage is completely secure, and we do not claim absolute security.
7. Your choices
You may request access to or correction of personal information you have provided, or ask questions about this policy, through the Contact page. We may need to verify your identity before responding.
8. Children
This website is intended for business use. We do not knowingly collect personal information from children through this website for marketing or sales purposes.
9. Changes
We may update this Privacy Policy from time to time. The "Last updated" date will change when we do. Continued use of the website after an update means you acknowledge the revised policy.
10. Contact
For privacy-related requests, use the Contact page or email contact@noeticminds.com. Office: 4th floor, M B Plaza, Kolhapur Circle, Ayodhya Nagar, Belagavi, KA 590 010.